Like so many, I struggle with how to structure my work day to get it all done – let alone get it all done well or happily.
The article below has a lot of great tips – many are old, some are new, but this is a great comprehensive list for the self-employed. The one that really struck me this week was “Deal with it Once.”
Do you ever get an email from a client, let it sit in your inbox for several hours while trying to do something else, while internally obsessing over what that client meant, reading between the lines, and otherwise giving that message way more life than it deserves? That’s a day-killer right there! I even take it a step further sometimes: Send an email out to that difficult client, and then obsess over what the response might be… That one can go on for days!
The latter issue is my own neurosis, and just plain ridiculous, but the former issue can be dealt with by using the advice of Ms. Davis: just answer the email now, and get it off your plate and off your mind. Rip off the band-aid, as they say! You’ll be glad you did. Email is such a huge part of what makes business tick, so make it productive in the way you think about it. Let it work for you, instead of against.
The rest of the advice in the article is solid, and I’m implementing many of these thoughts to keep my mind in gear and business moving well. Worth the read: 11 Expert Tips to Help You Be More Productive in 2014
(Photo courtesy Suat Eman, freedigitalphotos.net)
Courtesy Renjith Krishnan/FreeDigitalPhotos.net
Texting, Tweeting, Facebook-ing, Chatting, IM-ing…. We have so many ways to connect without actually talking, and good ol’ email is still the #1 standby. Are you a good emailer?
Here are two helpful articles on the topic – I learned a few things in reading them:
The most important things that I look for in good email communication are:
- Write in sentences. Email is like letter-writing, so use punctuation, good sentence structure, capitalizations, paragraphs, etc.
- Be brief, but be clear. People have little time to get bogged down in your backstory (unless they’ve asked for it), so get to the point, or start your email with some headline ideas.
- Answer all questions. Ever ask someone three questions via email and only receive an answer to one of them? Enough said.
- When in doubt, call or meet. There’s only so much you can get across electronically. In business people trust you, not your email skill. So, when things get confusing or unclear, especially when several back-and-forth attempts are still baffling, pick up the phone or schedule a meeting.
Email can be a necessary evil, or it can be a huge benefit for your business if done well. Take the time to email effectively!
Today we are happy to announce the release of two great new sites:
LaFrance Medical Aesthetics: A Bristol, CT – based company that provides high-quality cosmetic treatments that generate natural, subtle yet amazing results. LaFrance clients enjoy an upscale, comfortable environment and access to top treatments for a wide range of conditions. Their website reflects their culture of quality and their simple aesthetic of beauty. Plus it provides valuable information to potential clients and useful tools for scheduling appointments.
Rosie’s Laundromat: Rosie’s is a fresh take on an old idea – the laundromat reinvented for the modern world. Offering a full-service laundromat, with state-of-the-art washers and dryers, Rosie’s goes above and beyond other laundromats by also providing a great atmosphere and a concierge service for all your laundry needs. Rosie’s website reflects their spirit of fun, while also inviting customers to come check out their reinvention of the laundromat.
Congratulations to LaFrance and Rosie’s Laundry for launching their sites with North Forty Road!
One of our primary goals at North Forty Road Web Studio is to be your trusted web advisors. To that end, we strive to provide a high quality web product that meets your needs. But we also strive to provide customer service and support so you never feel left out in the cold when you need help. Today, web sites are mission critical tools, essential to your business plan and success. We want to do our part to ensure your success.
In the weeks ahead, we also hope to improve our communications with you. We want to provide you with useful information and helpful tips to keep your business running well and to allow you to utilize the latest tools on the internet. At the same time, we don’t want to inundate our clients with needless email or anything that might be perceived as “spam.” We want to increase the value of your relationship with us, not detract from it.
So, here is our strategy for communicating with you:
- We will continue to send out a monthly e-mail newsletter. This newsletter will be the only regular email we send out (excepting our billing emails, sent by our billing system based on your billing schedule) and we sometimes even take a month off. This means, the most email you will get from us is once a month. Sometimes, of course, there are special announcements that require us to send out an email to all our clients, usually regarding server status or a security concern. That is a rare exception to our once-a-month email rule.
- We will publish a weekly blog newsletter, that will contain helpful tips and hints. This blog will be posted on our website for anyone to read. Our monthly newsletter will be composed largely of these blog posts.
- Usually, our blog posts will be brief, one-item stories that are focused on something useful for your business. But occasionally we will write a more in-depth article to help you reflect more deeply on how you are using the internet to further your business goals.
- Since we are increasing our blogging content while keeping our email newsletters low, we will post the blog updates through our LinkedIn and Twitter accounts. If you follow us on Twitter, you will always know when there is some fresh content on our blog.
We want to be your trusted web advisors. Please let us know if our communication is useful to you, or if you have other ideas on how we can more effectively fulfill our mission of meeting the internet needs of business.
Bristol, CT, entrepreneur Brian Kirk’s message was simple: have better customer service at a better price than the competition. He has achieved this with a new business: Automated Alarm Processing.
Our new site for AAP provides a place for people to learn more about home and commercial alarm monitoring, using the various technologies that are available to keep homes and businesses safe. AAP offers all of those services for a fraction of the cost of the big-name competitors, and Brian is a personable and dependable businessman.
Visit www.automatedalarmprocessing.com to learn more, and to see our latest custom WordPress installation.
If you’re anything like me, you get too many emails each and every day. The flow of email can be overwhelming. More than that, sorting through all your email each day can be a major consumer of time. More than once I’ve sat down at my computer in the morning and begun my day churning through the inbox, only to look up and discover that hours have passed by.
Adopting some basic strategies towards email can help you tame your inbox. Here are just a few ideas:
- Set time for email. Don’t let email drive your day. Instead, set specific times of the day that you will address your email, and limit those times to whatever is reasonable for your work. I find a couple hours a day is generally sufficient to keep on top of my emails. Keeping that time limit in mind helps me focus through the fluff.
- Unsubscribe! Do you really need to read that email list? Get off as many email lists and marketing campaigns as you can. Think of your inbox as a sacred space for critical communications. If it isn’t really important, don’t let it in there!
- Discipline your inbox to be empty. Take time each week to clear out all of your emails. I know, it sounds crazy, but it can be truly liberating. When you know that you have managed all of your emails then you can really focus on what needs to be done. Keeping an email archive is a nice way to have a “safety net” should you need to find something later. Otherwise, respond to emails, assign them to a to do list or delegate them away.
- Filter the spam. Using a spam filter will really help you keep out the junk mail. Online services, like gMail, do a great job of filtering the email before it ever gets to you. But if you use a desktop client, there are several great spam filtering tools. Many email clients have them built in. Make sure they are on!
- Use the phone. Remember that email isn’t the best tool for all communications. Sometimes, picking up the phone or having a face-to-face meeting is the best way to go. In fact, sometimes a phone call is even faster than email. Don’t default to email just because it’s easier. If the message merits a phone call, make the call.
Taming your inbox isn’t easy, but it is possible. A few basic disciplines and some technology can really help you use email, instead of email using you. Contact us now for all of your email needs.
“Where did I sign up to get mail about that drug??” What used to be the occasional annoyance has become a constant. The best way to handle spam is finding a way to manage it.
Have I been hijacked? Sometimes spam messages appear to come from your own email address. In most cases, you are safe; the automated spam “bots” have changed the headers in their outgoing mail to make it appear that the message is coming from you.payday loans Just ignore these; they are harmless.
However, if you get a complaint from a number of people that “you’ve been spamming me,” your email account may have been compromised. We have all received those messages from a good friend selling “enhancements” to their entire address book. These are cases of spam hijacking. If it happens to you, the first step is to change your passwords. Learn more about email hijacking and what you can do about it here.
What can I do about all the spam I receive? The first thing to do is Google your own email address, and try to have it removed from all sites on which it appears. The live email address is a magnet for spammers. Next, get a good spam filter or convert your mail to a Google Apps account that has built-in filtering.
We can help! Contact us for more info about managing your spam. We can advise you on the best way to keep your spam manageable and your email efficient.
We’re proud to announce another new site release, for Tim Vergnetti at Central CT Plumbing & Heating, LLC, a Wallingford plumber. Tim is an honest, hardworking guy, and needed his site to present his business well, yet be designed within his tight budget. Our new basic WordPress templates were just the ticket!
Using our NFR Basic Red Template, we customized with his logo, images, and content that he will be able to add to, change, and otherwise enhance over time. An easy connection to his business Facebook page, setup of a Google Places page, and Google Apps business email rounded out the project, helping Tim to efficiently get the work out about his great work.
Check it out at www.centralctplumbing.com!
Today we released another WordPress site for a local Bristol, CT business: Hahn Interiors, LLC. Helen Hahn is a talented interior decorator who provides a full range of interior services in the Farmington Valley of CT and beyond, including Interior Renovations, Space Planning, Furniture,
Lighting, Window Treatments, Re-upholstery, Accents, Custom Bedding, and Floor Covering.
Especially in the business of decor, a picture is worth a thousand words. On this website, Helen has the ability to add and manage multiple photo galleries showing various aspects of her work in an effective visual way. As with all WordPress sites, she has control of all of this content through a simple-to-use back end interface. We also set up a Google Apps email account for ease of managing her business email.
Check it out at www.hahninteriors.com!
Google is everywhere… most of us trust this massive company to make sure our businesses are found online, and for an increasing amount of business and home/mobile conveniences (maps, videos, calendar, documents, just to name a few).
Beyond Google’s ever-presence and usefulness, these tools are just plain cool…
Have you heard of Google Apps?
Google Apps is a handy tool that pulls together this host of tools in your own business account. Google Apps also allows you to have your domain-based email to function in a Gmail-based interface “in the cloud” online. This way of hosting your email has many benefits:
- Email inbox is the same everywhere: reading a message in your phone marks it as read on your home computer and anywhere else you read email – no more deleting messages twice.
- Email history and folders are available on your phone and remotely.
- Can be used with Outlook, if you are still entrenched with that tool.
- You can easily share calendars with your co-workers.
- The service is free for up to 10 accounts (after initial set-up). No monthly fees as with Microsoft Exchange servers.
We have been using Google Apps in our offices to great success, and recommend it without hesitation. Give us a call for more information!